We believe in transparency. Find answers to common queries regarding our process and policies.
Payment
We follow a transparent payment structure. Projects typically begin with an advance payment, with the remaining balance due upon project completion or milestone approval.
We accept bank transfer, UPI, and other commonly used digital payment methods available in India.
Advance payments are non-refundable once the project has started, as resources and time are allocated immediately.
No. All costs are discussed and agreed upon before the project begins. Any additional services will be communicated and approved in advance.
Timeline
Project timelines depend on the scope and complexity:
Landing Page: 7-10 working days
Static Website: 15-20 working days
Dynamic Website: 30-40 working days
E-commerce Website: 45-60 working days
Timelines are shared and confirmed before project initiation.
Delays may occur due to late content submission, delayed approvals, or scope changes from the client side.
Expedited timelines may be possible based on current workload and project scope. Additional fees may apply for rush projects.
We provide regular updates via email or scheduled calls to keep you informed throughout the project lifecycle.
Maintenance
Yes. We offer optional monthly and yearly maintenance plans to keep your website secure, updated, and optimized.
Maintenance may include content updates, security checks, performance optimization, backups, and technical support.
No. Maintenance is optional, but recommended for long-term performance and security.
You can discuss maintenance options during project completion or contact us anytime to set up a plan.
We offer ad-hoc support services for clients not on maintenance plans. Rates and availability will be discussed on a case-by-case basis.
Ownership Rights
Once full payment is received, the client owns the website, including design and content, except for third-party tools or licensed components.
Yes. You will receive all necessary access credentials after project handover.
Yes. We reserve the right to display completed projects in our portfolio unless otherwise agreed in writing.
You can make changes independently or hire us for additional services. We recommend maintenance plans for ongoing support.
No. Once ownership is transferred, you are free to use your website as you see fit, within legal and ethical boundaries.
General
Yes. Minor changes may be supported shortly after launch. Major changes or new features may require additional charges.
Yes. We offer redesign and improvement services based on your current website and goals.
We strive for client satisfaction. If you have concerns, please communicate them promptly so we can address them within the project scope.
Contact us via our website or email to discuss your project requirements and receive a custom quote.
Still have questions?
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